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Tugboat Reviews

We would love to hear from you!

Many thanks to all of our customers that have taken the time to submit a review. We really do appreciate your feedback. Also happy to say that we have published all reviews (unedited!) that have been submitted to us.

Based on 3498 reviews
96%
(3370)
2%
(79)
1%
(31)
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(8)
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(7)
The perfect hot chocolate

A sublime drink. Not too sweet and subtle in taste. Very good made with soya or oat milk too.

H
Ceylon BOP Tea
Hazel Gunshon
Best ever breakfast tea

Love this tea in the morning perfect morning brew or anytime really. Started buying after receiving a sample. Wouldn’t buy anything else now.

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Assam Leaf Tea
Syed Hasan
Excellent

Beautiful combination of deep colour and mellow y taste. Ideal for special occasions or daily use. Very satisfied with my choice.

Compact coffee maker

It has taken me a couple of goes to work out how to get the best out of the Aeropress, I love the way it packs up small so it's easier to take to work as I don't like the super-strong stewed coffee that is otherwise on offer. I usually call into the shop but bought this on my son's recommendation and by mail order as sometimes parking is a pain. Tugboat is a great shop and prefer to buy from small traders/decent people.

E
Santos
Edward Trathen
Santos - smooth and full of flavour

My favourite coffee! I normally get this from their shop in town, but I wasn’t able to get in for a few weeks ordered it online instead. Really nice flavour, far better than anything you’ll get in a supermarket. The staff are very knowledgeable and helpful :)

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Blueberry Plum Infusion
Alison Connolly
not my cup of tea

This was one of three teas I ordered but it's not my favourite. The taste is a little too sharp for me and though I will drink it (it's not that bad that I would waste it) it's not one I would personally order again.

Choc truffle tea

Beautiful tasting tea

Hits the spot

Really lovely coffee without the caffeine
Super 😍

DELICIOUS

A luxurious treat

Delicious hot chocolate
Highly recommend it
Quick delivery

Fab company, great products and fast shipping.

Lovely hot chocolate bars delivered super fast, well packaged and with a free gift. The hand written note was absolutely lovely as well - I'll definitely be ordering more from this great little shop.

My favourite

Chatted to the lovely lady at Tugboat (always so helpful and knowledgeable) and this tea was suggested/ recommended. It’s now my absolute favourite. It’s light, gentle and refreshing and easy to drink. I don’t like strong tea and this doesn’t over brew and there is no aftertaste. Perfect

s
Coconut Tea
susan hay
Delicious coconut

Coconut tea was lovely and refreshing. Thanku

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Peru Cafe Femenino
Holly Austin-Davies
Delicious start to the morning

This is my little treat when I'm working from home and it's a delightful way to start the day.

J
Marimba Hot Chocolate Flakes
Joan Prendergast
Must have larde staple

Delicious creamy flakes for hot chocolate or sprinkled on coffee,puddings and cakes.

So delicious!

Colombia Medellin Excelso is my go-to first morning coffee. So tasty and among the best I've had from speciality roasters like Monmouth and Square Mile.

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Rodríguez de Mendoza
Susan Curtis
Lovely coffee

Best coffee ever, we have used this blend ever since we found the lovely Tugboat shop in Truro and its always on our monthly coffee haul. If you enjoy a deep rich flavourful coffee then this one us for you. Also Tugboats online delivery brilliant, quick and handy.

Delicious

Loved these hot chocolates, I'm only sorry they're currently sold out so I can't buy more!

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Filter Papers & Cones
Wendy Yates
Perfect

The filters are as to be expected as is the coffee and the service is always exceptional. I love receiving my order and the handwritten note that’s included.

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Santos
Andrew Newland
Retired

An excellent coffee but then all that I have had from Tugboat has been great plus very helpful people.

Absolutely the best hot chocolate chocolate !

Super delicious hot chocolates

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Laurence Chocolates
Ruth Logan
dangerously delicious

you will be surprised how outrageously delicious these are...

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Tugboat 23
Diane Reuben
Excellent in everyway🌟

We discovered this shop in Truro, now the only place we buy our coffee ..
After explaining what kind of coffee we were after and what type of machine we have…Tugboat 23 was recommended..
This is a perfect blend for us thank you…
Such a friendly, knowledgeable team and I placed my first online order recently as couldn’t get to Truro…
Excellent swift service, freshly packed, just perfect!

Excellent coffee, excellent service, super delivery!

Sent this as a gift to my parents. They were delighted with the selection of coffee and I was really happy with the super fast delivery. I've had these coffees myself and think that the bundle makes a great gift. I'm a creature of habit but very nice to mix up the morning brew once in a while! Thanks to everyone at Tugboat!

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Fratelli Sicilia Italian Panettone
Sophie O'Shea
Fantastic service

I loved ordering from this company. They wrote a lovely note on the receipt and it felt so personal and kind. A wonderful Christmas surprise