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Tugboat Reviews

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Many thanks to all of our customers that have taken the time to submit a review. We really do appreciate your feedback. Also happy to say that we have published all reviews (unedited!) that have been submitted to us.

Based on 3278 reviews
96%
(3162)
2%
(75)
1%
(28)
0%
(7)
0%
(6)
M
Assam BOP Tea
Murray Long
Breakfast tea

Love a strong black breakfast tea and this fits the bill perfectly.

R
Filter Coffee Bundle
Rikki Wells
Fabulous Coffee

Great coffee but really love the Fruity one way more I got in a 1kg bag 10/10 really.

R
Sumatra Espresso
Richard Goodyear
Sumatra

Very nice coffee and very smooth

Very pleased

Top quality product, and great service from Tugboat. Very pleased. Many thanks.

Elite Level Buttons!!

Not something I'd normally pick up but but these to celebrate a recent moment at home.

Very good & didn't last long in my house but smiles all round!

L
Cinnamon Spice Tea
Lorraine Kirkman
Fantastic

My first venture in to the loose tea game. And i am pleasantly surprised on how good it is. So much better than the fruit tea bags that taste and smell vaguely like a hamster cage.
Will definitely buy again.

R
Cornish Gold
Rikki

Amazing coffee a must try if not.

D
Top Hat Tea Infuser
David Gilbertson
Top Hat strainer!

Brilliant quality device, excellent value , and does the job superbly!
Way ahead of a similar product sold by a very famous store in London!
The breakfast tea sample was a lovely touch.
Will be back

AMAZING! (decaf honduras)

Delicious, excelling quality and taste coffee, the best ever order service (I mean, c'mon, handwritten thank you's and free sample surprises?? This is a small company at it's best.) Thank you so much, all at Tugboat! Or course recommended, what else can you do after buying from them? xxx

Super delicious selection

Always pleased with the coffees from Tugboat. My favourite supplier.

K
Formosa Gunpowder Tea
Kenneth Marshall
Formosa Gunpowder Tea

A Very nice delicate green tea, as usual excellent service from Tugboat, we buy all our tea's from them.

M
Assam Leaf Tea
Martin Lincoln
Beautifully malty

A deliciously malty soothing flavour, ideal for any time of day. Ideal for a fruit cake accompanyment

J
Rodríguez de Mendoza
Jane Whiston
Lovely tasting coffee , really enjoy my coffee

Excellent coffee

Honey bush Blossom

Beautiful refreshing afternoon tea with a wonderful aroma and taste.
Excellent customer service and very fast delivery.

E
Santos
Estelle Suchley
New favourite

We love Cafe Feminino and was sent Santos to try. Wow it has all the creaminess & smoothness of our old favourite, but with a stronger flavour coming through. Excellent for our morning coffees

Simon Coll hot chocolate

Simply the best hot chocolate I have ever tasted! Very difficult to source in the north east of Scotland. It is like a rich chocolate soup which satisfies all chocolate cravings. Great service too and a delicious and unexpected surprise with my order- would buy again ⭐️⭐️⭐️⭐️⭐️

Delicious taste and smell

I love this coffee! It leaves a nice smell in the kitchen and the taste is very nice. It's subtle and delicate. Love it!

Honduras hazlenuts and dark chocolate

I have been buying this decaffinated coffee from Tugboat for a number of years now, the taste of chocolate and praline remain constant. Its always full of flavour. My friends always comment on the intensity of the taste and pleasant aroma

Coffee gift box

I’ve ordered a coffee gift box and bought in the shop a few times now. Lovely packaging, good value and I’d recommend the chocolate coffee beans to give it a special gift-y extra.

m
Willie's Hot Chocolate
mark barrington
ChocoHolic....!

I've finally been allowed to have a mug :-). Flo my wife has been raving about it ever since it arrived and is very precious about it, claiming its hers !? I'm glad to say she relented and allowed me to try it (with Oat Milk), wowzzer its delicious. I've just been informed by Flo were running out and told to order more PDQ.

A Favourite

Orange Blossom Ooolong is my favourite tea to drink at breakfast. The flavouring complements the Oolong taste and does not overwhelm it.
It's great to have found someone who ships orders so fast and uses recycleable packaging, so thank you Tugboat!

Smooth and delicious

This is a excellent cup of coffee great flavour which tastes natural live the smell

Beautiful

A lovely coffee

We’ve tried other companies and they’re not a patch on tugboat. They
have really got the right balance, thank you

V
Pickup Instore
Vince Elliott
Tugboat order

First online order, usually do in-store or via phone. Really easy and staff super friendly on pick up.

H
Nilgiri BOP Tea
Helena Virag
Deep and crisp

Really lovely black tea, I find it best without milk, but it does take milk nicely if wanted. Has a deep flavour while remaining crisp and refreshing on the palate. Definitely best as an early morning brew.
Combing with kemun creates a nice balance of flavours for a well rounded breakfast tea.
Tugboat service was also better than expected. I got a personalised note and a free sample in my package!!