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Tugboat Reviews

We would love to hear from you!

Many thanks to all of our customers that have taken the time to submit a review. We really do appreciate your feedback. Also happy to say that we have published all reviews (unedited!) that have been submitted to us.

Based on 3287 reviews
96%
(3171)
2%
(75)
1%
(28)
0%
(7)
0%
(6)
Delicious

I love opening my bag of Blue Lady tea - the aroma is amazing. It’s always a pleasure to visit your shop, thank you.

J
Ceylon Orange Pekoe Tea
Julia Hogstrom
Wonderful Tea

This is a lovely tea black tea with orange flavour. It has a light flavour of orange that is very tasty and not to overpowering. Would definitely buy again!

Tugboat Lapsang Souchong

Excellent flavour
Competitive pricing
Extremely customer focused-personal related comms/free samples
Why go anywhere else

J
Assam BOP Tea
Josh H
Lovely strong malty tea

This is a lovely Assam. Nice and strong and malty without being overpowering.

R
Hibiscus Flowers
Russ Burrows
Beautiful flavour

I regularly add a little to my darjeeling brew and along with adding stunning colour the flavour mix is perfect tug boat are my go too supplier of coffee and tea highly recommended

Bicycle Workshop consistant favourite <3 <3

We are avid coffee drinkers here at the workshop, or should that read addicted?! Tugboat's COLOMBIA MEDELLIN EXCELSO has been a consistent favourite, and given that we have tried a wide spectrum of coffees from independent roasters over the years, the COLOMBIA MEDELLIN EXCELSO has done well to become our now go to coffee, thank you Tugboat x

A
China Sencha Tea
Andy Phippen
Great!

Lovely tea, fresh tasting and not too harsh. Excellent online service from Tugboat too.

A
Tugboat 23
AJ Kerr
My orders not complete without 23

Tugboat 23 is on every order and if I leave it off by mistake, I am a sadder man than before. It's my favourite coffee going.

Just the best

A
Peru Cafe Femenino
Andrew Owens
Another 5

All the Tugboat blends or single bean coffees I have tasted have been exceptional. This one is no different. Exceptional.

M
Assam BOP Tea
Murray Long
Breakfast tea

Love a strong black breakfast tea and this fits the bill perfectly.

R
Filter Coffee Bundle
Rikki Wells
Fabulous Coffee

Great coffee but really love the Fruity one way more I got in a 1kg bag 10/10 really.

R
Sumatra Espresso
Richard Goodyear
Sumatra

Very nice coffee and very smooth

Very pleased

Top quality product, and great service from Tugboat. Very pleased. Many thanks.

Elite Level Buttons!!

Not something I'd normally pick up but but these to celebrate a recent moment at home.

Very good & didn't last long in my house but smiles all round!

L
Cinnamon Spice Tea
Lorraine Kirkman
Fantastic

My first venture in to the loose tea game. And i am pleasantly surprised on how good it is. So much better than the fruit tea bags that taste and smell vaguely like a hamster cage.
Will definitely buy again.

R
Cornish Gold
Rikki

Amazing coffee a must try if not.

D
Top Hat Tea Infuser
David Gilbertson
Top Hat strainer!

Brilliant quality device, excellent value , and does the job superbly!
Way ahead of a similar product sold by a very famous store in London!
The breakfast tea sample was a lovely touch.
Will be back

AMAZING! (decaf honduras)

Delicious, excelling quality and taste coffee, the best ever order service (I mean, c'mon, handwritten thank you's and free sample surprises?? This is a small company at it's best.) Thank you so much, all at Tugboat! Or course recommended, what else can you do after buying from them? xxx

Super delicious selection

Always pleased with the coffees from Tugboat. My favourite supplier.

K
Formosa Gunpowder Tea
Kenneth Marshall
Formosa Gunpowder Tea

A Very nice delicate green tea, as usual excellent service from Tugboat, we buy all our tea's from them.

M
Assam Leaf Tea
Martin Lincoln
Beautifully malty

A deliciously malty soothing flavour, ideal for any time of day. Ideal for a fruit cake accompanyment

J
Rodríguez de Mendoza
Jane Whiston
Lovely tasting coffee , really enjoy my coffee

Excellent coffee

Honey bush Blossom

Beautiful refreshing afternoon tea with a wonderful aroma and taste.
Excellent customer service and very fast delivery.

E
Santos
Estelle Suchley
New favourite

We love Cafe Feminino and was sent Santos to try. Wow it has all the creaminess & smoothness of our old favourite, but with a stronger flavour coming through. Excellent for our morning coffees

Simon Coll hot chocolate

Simply the best hot chocolate I have ever tasted! Very difficult to source in the north east of Scotland. It is like a rich chocolate soup which satisfies all chocolate cravings. Great service too and a delicious and unexpected surprise with my order- would buy again ⭐️⭐️⭐️⭐️⭐️