Tugboat Reviews

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Many thanks to all of our customers that have taken the time to submit a review. We really do appreciate your feedback. Also happy to say that we have published all reviews that have been submitted to us.

Based on 2150 reviews
Chocolate and hazelnut, amazing

Love these chocolate and hazelnut biscotti a little too much and have to ration myself! Yum!

Tugboat Java

I always return to Tugboat as a reliable source of quality coffee that we really enjoy. Java is my favourite for its rich, smooth, chocolate taste. Tugboat is the best for delivery and friendly service. Thanks again.

tennesee whiskey

superb flavour will be back for more son

Bloomin' good

Smells great, very sugary flavour. Rich and tasty.

Blueberry Plum tea

Lovely light and fruity tea, will buy again

Coffee was lovely

First time I’ve ordered from tugboat. After friend recommended them. Full of favour. Loved the decaf coffee, quick delivery. Shall use them again.

Delicious tea with a hint of zest

I love this tea and find it very refreshing. Also the service from Tugboat is great, they also get a 5 star rating, with fast delivery and a lovely note included.

Tugboat docks with a new arrival

Since I discovered Tugboat Java on a market stall in a back corner of the Pannier Market, it has been a firm favourite and go to coffee.
It really blows my hooter in the morning.
On reading several reviews I was tempted into trying another dark roast coffee and Papua New Guinea, and I have not been disappointed.
It compliments the raucous flavour of the Java with a longer sweeter finish. Perhaps a midwatch coffee and certainly will be in the captain's log

Will keep me going for a while.

Always love the flavours I get out of the stuff from Tugboat. This bundle gives a good mix of coffees so looking forward to making my way through them all


Rich but not bitter, suits our slightly softer water well. Great recommendation from Tugboat as to what coffee to change to now we no longer have very hard water. Thanks

My new favourite

Santos has just overtaken Femenino to become my number 1 favourite.

Oui oui!

I've been searching for years for the perfect at home hot chocolate, and I've finally found it.
Reminiscent of the hot chocolate served at Les Deux Magots in Paris. Simply delicious.

Tres Picos


The best fruit tea infusion!

If you like citrus flavour this is definitely the nicest fruit tea that you can buy!

Tea infuser

Brilliant little gadget, no bits in my tea and easy to clean. Fruit Tea was great as well, will be ordering again

Superb Decaf

Bought this on a break from caffeine, husband converted and said he will drink it in place of "full fat" coffee too!

The best I have tasted

A lovely strong cinnamon flavoured tea. I have tried several other cinnamon flavoured teas but this one is the best I have tasted.

Simon Coll Spanish Chocolate - ideal for lockdown entertaining outside

Delicious thick Spanish hot chocolate - ideal for a chilly gathering outside with another household. Impressed with your speedy delivery and friendly, personal message enclosed!

First time smoky tea drinker!

I bought this to try something a bit different and is now one of my favourites. I often add it to my second steeping of green Earl grey!


I will never look back since discovering tug boat. The mocha Java is our favourite and go to. We try a different one every time we order alongside Mocha Java too and they’ve all been amazing! The best coffee around and the quickest delivery too!

A refreshing brew!

Click & collect could not have been simpler, or more efficient! Thank you Tugboat for keeping me supplied with my favourite brew!


I never knew decaf could taste so good! Every coffee and tea I have tried from Tugboat has been of the highest quality and this is no exception. I also must praise the outstanding customer service from Jess and Mike. Always friendly and reliable.

Mocha Java
Another good Tugboat choice

My daughter recommended the Mocha Java to us a few months ago. We have had it a few times now and like it quite highly. My preference is Cornish Dark as I like it quite strong, but we both like the chocolaty flavour of the Mocha. Overall it makes a great second choice for us.

Smooooth Swiss water decaf

Just opened for son-in-law doing the gardening. We found it rich, full, smooth flavour. Always good coffee from Tug Boat.

Russian Caravan

Love the flavour. I have tried other suppliers but they did not have the same taste or strength I like.
Also got the opportunity to try the Cornish breakfast tea (thanks for the wee pack) which I have to say was lovely.
I shall be a repeat customer