shipping icon

pickup icon

Tugboat Reviews

We would love to hear from you!

Many thanks to all of our customers that have taken the time to submit a review. We really do appreciate your feedback. Also happy to say that we have published all reviews (unedited!) that have been submitted to us.

Based on 3767 reviews
96%
(3630)
2%
(85)
1%
(37)
0%
(8)
0%
(7)
T
Pu'erh Tea
Tara Murphy
Beautiful tea

Lovely soft tea full of flavour.

J
Tugboat Java
John Birnie
Very satisfied

As with every choice from the Tugboat varieties, I am very happy with the Java blend. Rich & mellow & good value for the quality! Thank you.

Delicious

Hubby is very particular about his gunpowder tea, and both your pinhead and formosa gunpowder have been a huge success! Even my 17yr old son has taken to drinking it; good job I got a big bag!

Packaged and delivered perfectly, as always. I can't recommend Tugboat highly enough! Thanks guys.

Fuller Taste

We would thoroughly recommend Swiss Water Decaffeinated Honduras beans to those wanting a fuller flavour decaf coffee - by far the best flavour decaf coffee beans we have tasted and we have tried a few in pursuit of that fuller flavour!

Easy peasy hot chocolate

So easy to create a mug of delicious, decadent hot chocolate with these sticks. A lovely way to gift a treat to someone deserving.

G
Tugboat 23
Glenys Rooker

Excellent service

R
Cornish Dark
Roger Milburn
Excellent Coffee

Wake up and really look forward to the Tug Boat coffee. I mix the dark with either the Maple or Pecan..

Amazing quality tea. Flavour is stronger which I prefer, it's stronger than any UK brand.

This is loose tea, I chose this Kenyan tea, as it's better quality than Indian tea, hence Pakistan buys 90% of it's whole tea market from Kenya.

5/5

J
Assam BOP Tea
Jane Morrison

Delicious, malty and strong.perfect for my first cuppa!

As always a great coffee taste.

A
Amharic
Adam Newman
AMHARIC

Amazing taste first thing in the morning. It will be added to our order on a regular basis. Highly recommended this.

Christmas coffee

Absolutely loved the Christmas Pudding coffee - just right with a piece of cake on a cold morning! thanks so much for sending extra packets for presents!

J
Green Earl Grey Tea
Judi Thorley
Great taste

Great taste with the right amount of bergamot. We mix some of this with the merchant of Truro- delicious

D
Red Chai
David Constable
Red Chai

It is a very crisp tea and very moorish. I probably drink it three times a day. And then change to others so I keep the taste fresh. With all orders there is a personalised note and a small sachet of something else to try.

Tried and trusted.

I found Tugboat tea online and after some research made an order. I couldn't be happier, turn around was fast and the quality of the tea is top notch! I have already recomended them to others.
I shall be buying more Household tea, so much better than big brand names. I look forward to saying him when I'm next in town.

D
Ethiopian Mocha
Derek Valenti
Fruity!

This was an experiment. I usually go for something slightly lighter but really pleased I gave it a try. It has a full flavour with a distinct fruitiness. Another for the list of favourites. 🙂

The best hot chocolate ever!

The hot chocolate is superb when topped with squirty cream and mini marshmallows but the price of the bars has increased dramatically in the past year or two 🙁. Excellent service from Tugboat though 👍🏻

Tugboat service and quality are excellent. This coffee gives me the strength without any bitterness and I can maintain my organic aims. I have been ordering now for over 3 years and bought direct before that.

C
Formosa Oolong Tea
Cynthie Hicks
Warm and comforting

The suggested notes of chestnut and peach are absolutely there! The peach note surprised me greatly also, the sweetness mixed with the roasty flavour is wonderful. I really enjoyed savouring this one! Just as nice on the 2nd steep. One of my favourite teas.

C
Orange Blossom Oolong
Cynthie Hicks
VERY strong orange!

It smells beautiful, and is delicious!! VERY naturally sweet to me, but the orange smell and flavour is very strong! Slightly floral tasting also. The 2nd brew was wonderful also, very similar in strength.

S
French Roast
SHIRLEY SMITH
Good coffee

Bought the French roast for my son he says “Really good coffee”

Heaven in a mug!

I’ve just received my second order of delicious Simon Coll Spanish hot chocolate from Tugboat, and I have to say that both the chocolate powder and the hot chocolate bars make the most fantastic hot chocolate I’ve ever tasted! It’s my new go to fix. Tugboat is a wonderful shop, with fast, efficient delivery and the little gifts and personalised notes from Jade truly made my day! Thank you, so much, I have been recommending you to my friends and family x

Abtey fruit liqueur chocolates

Pear Williams chocolates fantastic!

c
Custom House
chris Price
Top Notch

As usual great coffee fresh and Devine

M
Tugboat Java
Malitha Patabendi

I buy it as a gift every Christmas, always goes down well, seems like a place that cares about their customers