Tugboat Reviews

Simple and prompt

Deep and delicious, velvety and smooth. A warmingly intense drink experience that is so comforting

These biscotti are addictive and go so beautifully well with a long double espresso, (although I'm more than happy to eat the lot with no coffee involved at all)!

My partner, the tea drinker in our house, has instructed me to tell everyone that this tea is blooming delicious (I have tidied up this quote a bit!) and has become her absolutely favourite mid-morning cuppa.

Enough said.

can we have all varieties of chocolate-covered beans, please

A lovely refreshing and delicate tea.

Love this coffee, very reliable and helpful shop. Great little free gift with order

After my usual store not having any Sailor of Hamburg black tea for a long time, I was running out and had to find a new supply and Tugboat were great. Nice website, good communication all the way through, plus a hand written note saying thanks for the order and a sample of delicious Darjeeling. Thank you, I’ll be back!

I’ve bought several coffee packs from Tugboat coffee and they are all superb. This bundle in particular offers three nicely differentiated flavours that make a brew that wouldn’t be out of place in an artisan coffee house.

The best peaberry I've tasted for sure. A proper coffee for those who appreciate proper coffee

Great tasting coffee to start the day with. Smooth and non bitter - just the thing.

What a great tea to have brewed cold with lemonade & ice.
Great tasting & refreshing.
A definite crowd pleaser.

A lovely coffee and recognising all the flavour notes mentioned but my real favourite and has been my "go to one cup a day brew" for years is Monsooned Malabar. For me, is simply the best...

Thank you for the unexpected taster of Brazilian Santos...all three are very smooth and similar tasting 😋

Having found Tugboat a few years ago, I now only buy my coffee from here.
While many are very good, the best is Tugboat 23. It is the perfect balance (for me), smooth and low bitterness. It is lovely for the beginning, middle or occasionally the end of the day.
Ordered online and delivered quickly, what's not to like. Would absolutely recommend, you won't be disappointed.

It’s my second order of Santos and I’m not disappointed. It’s above smooth tasty coffee and one I will keep returning to for sure.
Great service from Tugboat to as order was waiting on collection for me. 5 stars *

A new experience and well worth the adventure. I use a cafetière and it’s a morning wake up. Dark chocolate notes smooth with a slight sweetness and clean tasting on the palate. I’ll buy more as part of a mix pack.

I was pleasantly surprised when I tried the Blueberry Plum tea, as I’m not a fan of sweet things, but this tea is great.
It have a very pleasant dry after taste and is as good hot as it is cold
Definitely on my next shopping list

This used to be my favourite flavoured tea, and I've had it a few times over the years. I love that it's honey flavoured without being excessively sweetened, giving everyone more control over their cuppa. We drink it with soft water and cow's milk, but it also works with soya or oat milk.

The June 2026 batch has a weaker flavour than my previous purchases, so I've had to enhance each pot with a spoonful of honey. Hopefully it's just a quirk of this batch. Even so, the honey tea is still very good and I would still recommend trying it.

Strong brew made with soft water and cow juice:
It's delicious. Malty and a little spicy. One of the, if not the, tastiest tea blends I've ever tried.

Note that Tinner's Tea is grounds rather than full leaves, so you'll need a good filter.

My husband is unable to tolerate caffeine but loves good coffee. This decaf has a lovely strong flavour which he can enjoy just as much as he did “normal” coffee previously.
In addition to this we use a machine which offers both bean to cup and facility for ground coffee but it is fickle about the coarseness of the grind.
Staff at Tugboat helped me to identify that the filter grind was what we needed and we haven’t looked back since!

Italian Roast is a dark coffee bean, dark in colour And dark to taste which I have purchased And enjoyed for several years now! Dont know what I’d do without it?

The service was quick and the coffee wonderful

Another lovely Tugboat organic coffee with a smooth taste and a pleasure to drink at any time of day

I cannot praise Tugboat enough or adequately express what a delight it is to trade with them! Their products bring much joy to my life. I bought Lapsang Souchong and it is, quite simply the best Lapsang I’ve ever tasted! Also Blue Lady tea which takes Earl Grey and Lady Grey to a whole new fragrant and refreshing level. Simply divine. And finally, I bought Tugboat 23 ground coffee - it’s finished already because I kept ‘treating’ myself to cup after cup. So, the products are just a delight quality wise. The ordering process was simple and the goods were efficiently and promptly dispatched. A short, handwritten message from Zach was the perfect finishing touch.

LOVE this coffee, really struggle to find this flavour done well outside of US/Canada and Tugboat’s version is fantastic and takes us right back to fantastic holidays! Tastes and smells incredible.