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Tugboat Reviews

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Many thanks to all of our customers that have taken the time to submit a review. We really do appreciate your feedback. Also happy to say that we have published all reviews (unedited!) that have been submitted to us.

Based on 3747 reviews
96%
(3610)
2%
(85)
1%
(37)
0%
(8)
0%
(7)
S
French Roast
SHIRLEY SMITH
Good coffee

Bought the French roast for my son he says “Really good coffee”

Heaven in a mug!

I’ve just received my second order of delicious Simon Coll Spanish hot chocolate from Tugboat, and I have to say that both the chocolate powder and the hot chocolate bars make the most fantastic hot chocolate I’ve ever tasted! It’s my new go to fix. Tugboat is a wonderful shop, with fast, efficient delivery and the little gifts and personalised notes from Jade truly made my day! Thank you, so much, I have been recommending you to my friends and family x

Abtey fruit liqueur chocolates

Pear Williams chocolates fantastic!

c
Custom House
chris Price
Top Notch

As usual great coffee fresh and Devine

M
Tugboat Java
Malitha Patabendi

I buy it as a gift every Christmas, always goes down well, seems like a place that cares about their customers

Wonderful - perfect gift

Beautifully packaged - it was a lovely gift to present and apparently a lovely gift to receive too. The hardest thing was deciding which of the different teas to select. All three teas have been pronounced delicious, even the wild card the recipient wasn't sure he'd like (lemon rooibos).

My new favourite

I keep having to buy more as friends raid my supply of my Rum Truffle Rooibos loose leaf tea - perfect winter warmer (although I suspect I’ll be drinking it all year round) 🤩

Simón Coll Chocolate Bars

I ordered the bars with the chilli in them. Honestly can’t imagine drinking any other hot chocolate ever again. Loved it.

A
Soft Amaretti
Alison
Always Excellent

We place an order every year for Christmas - lots of Soft Amaretti and other nibbles for stocking filler presents and for ourselves. They always arrive perfectly packed with a lovely little note. All Tugboat's food is first class and we look forward to placing an order again soon.

M
Yunnan Tea
Martin Lincoln
Anytime pleasure

This is a delicious cup of comfort. It has a distinctive punchy flavour. Its fantastic as a breakfast drink but is equally delightful all through the day

J
Niederegger Marzipan Loaf
Jeff Collins
Excellent

My wife throughly enjoyed it.

J
Tugboat 23
Jenny O
Terrific Tugboat 23

Our first re-order after moving away from Cornwall. We tried several other brands, but nothing touches Tugboat 23! Rich, aromatic and robust, just the job for a morning boost. We'll just keep ordering online, thank you Tugboat 😊

J
Mocha Java
Joshua

I ordered pretty late in the day, unreasonably close to Christmas. My expectation where not to have the parcel, which was completely fine, I should have ordered much sooner, and too my surprise the coffee came on the 24th. And so far, as usual the quality of the beans has been great. New years resolution is to make an effort to support tugg boat more, I love their coffee and it's a good price point where I'd even argue it's too cheap (don't hate me fellow customers) can't wait to order more

The best tea ever!

I adore this tea! It's one of those small pleasures in life that makes me want to get up in the morning, and I'm not exaggerating! I have 1-2 cups every day and I just love the taste: medium-strength black tea with vanilla extract, so it's warming but not obviously 'sweet'. Highly recommended!

Good still, but maybe not quite as good as before - has it changed?

We buy this now and again as a treat - we're wondering if the formula/recipe has changed slightly, as it's not 'quite' as good as when we've previously had it, but it's still good! Our daughter said the same thing about a bag of Willi's she'd purchased from elsewhere. It's gone from a 4.8* to a 4.3* (to be exact!) Note: this has nothing to do with Tugboat :)

H
Christmas Tea
Helen S
Christmas in a cup

I like this tea, i use to get twinning Christmas tea until they discontinued it. I love this more.

S
Mocha Java
Samantha Kelly
Excellent Coffee

The mocha java was the perfect coffee for a cold Christmas morning - would definitely order again, especially as the whole process was so fast and reliable

The best coffee

The best coffee shop, with the best coffee and the best people. Son and his fiancee loved their special box for Chriistmas. Thanks

J
Quaranta Nougat
Jane Stokes
Quality products, prompt delivery

We are long standing customers; recommend.

a suggested product..... thank you

A nicely rounded flavour with a n enticing aroma.. now a firm favourite for medium blend coffees.

A
Assam Leaf Tea
Anonymous
Excellent tea and first class service

I only manage to get to Tugboat every couple of years but their postal service lets me still have access to first class teas

A
Pinhead Gunpowder Tea
Allan Greenup

After many orders, i have been very satisfied with the quality of the tea and the promptness of the deliveries.

Something special

Our favourite hot chocolate now, and the service from Tugboat was something special too. Love the personal service.

R
Lapsang Souchong Tea
Rev Scott Watts
Sublime!

Smoke? Yes! Tarry? Yes! Possibly some of the best Lapsang Souchong available? No. Quite simply, this is the best Lapsang I’ve had for years! Stunning. Thistea, along with their Orange Blossom Oolong that I re-ordered at the same time (see my separate review) are just two reasons why I come back time and again to the Tugboat Tea Angels!

Brilliant start to the dy

Beautiful coffee to wake up to..and great service to boot…