Tugboat Reviews

The best coffee shop, with the best coffee and the best people. Son and his fiancee loved their special box for Chriistmas. Thanks

We are long standing customers; recommend.

A nicely rounded flavour with a n enticing aroma.. now a firm favourite for medium blend coffees.

I only manage to get to Tugboat every couple of years but their postal service lets me still have access to first class teas

After many orders, i have been very satisfied with the quality of the tea and the promptness of the deliveries.

Our favourite hot chocolate now, and the service from Tugboat was something special too. Love the personal service.

Smoke? Yes! Tarry? Yes! Possibly some of the best Lapsang Souchong available? No. Quite simply, this is the best Lapsang I’ve had for years! Stunning. Thistea, along with their Orange Blossom Oolong that I re-ordered at the same time (see my separate review) are just two reasons why I come back time and again to the Tugboat Tea Angels!

Beautiful coffee to wake up to..and great service to boot…

Wow what service!
You really are my friend. Following my review (shown just below) which wasn’t intended to be a complaint as I was mor3 than happy with the stollen , I have to report that I have just this very minute received my marzipan loaf, which you must have sent after reading my review. You are so kind and I am exceedingly grateful to you for such genorosity of spirit .
I wish you all a very merry Christmas and a prosperous 2026, you certainly deserve it. Many thanks x

This is so creamy and velvety. First time I’ve tried it and it won’t be the last .

I have been buying Monsoon Malabar for about 5 years from Tugboat. I felt it was time for a change. I absolutely love the Mocha Java, a deep dark coffee, rich with fruity notes.

I now live in North Yorkshire and will continue to buy the Mocha from Tugboat. Love it.

Well, I didn’t actually receive my marzipan loaf, instead when I opened my box , along with the rest of my order, I found a mini stollen (which I have ordered in past years but didn’t this year) and my freebie chocolate stick (love the freebie you always send, makes me feel like a friend!).
Anyway I umed and ahhed about whether to ring you but settled for the stollen with the hot chocolate both of which were delicious. However I have to do my wrapping up this weekend so I shall miss my marzipan loaf because i have it as a treat to sustain me during the big wrap! Merry Christmas x

Love this rich hot chocolate so much it's a great present for friends.

Never disappointed with tug boats coffee blends. Always come back to buy in bulk.

This festive fruit mix is a great hit with visitors.Makes a full bodied berry infusion, great colour & just right amount of spice

Really great coffee with a smooth flavour. Every 1kg bag we buy comes with a small gift and a personal note from one of the staff, which is always a delight.

Absolutely delicious, perfect Christmas gift. Great seller.

Excellent service as usual

The flavour, and taste of the decaff tea is as excellent as any of the normal black teas. In some ways its preferable, especially at bedtime. It has lost nothing of the full bodied normal black tea.. It is also very economical and brews a good strong cuppa.

The best decaff coffee!

I was tempted by this coffee due to it's description as a rich blend with a hint of spice. I was not disappointed by this. It is rich, full of flavour and excellent to drink. I take my coffee black and found the blend smooth to drink. Will buy again.

For those who like 'liquid chocolate', this is definitely one to give a try! I'd recommend one cube to at least 300ml milk for a 'standard' hot chocolate, though there's nothing standard about it! Luxuriously smooth and rich, it makes the perfect indulgent treat on a cold night. It even gets the thumbs up from my 17yr old and my grumpy 59yr old. Try it! You won't be disappointed ☺️

Lovely smooth dark coffee without leaving me buzzy. I usually buy decaf but this is perfect for me.

boight this for a friend for their birthday and they loved it!! smelt amazing!!

Most excellent.