Tugboat Reviews

We discovered this shop in Truro, now the only place we buy our coffee ..
After explaining what kind of coffee we were after and what type of machine we have…Tugboat 23 was recommended..
This is a perfect blend for us thank you…
Such a friendly, knowledgeable team and I placed my first online order recently as couldn’t get to Truro…
Excellent swift service, freshly packed, just perfect!

Sent this as a gift to my parents. They were delighted with the selection of coffee and I was really happy with the super fast delivery. I've had these coffees myself and think that the bundle makes a great gift. I'm a creature of habit but very nice to mix up the morning brew once in a while! Thanks to everyone at Tugboat!

I loved ordering from this company. They wrote a lovely note on the receipt and it felt so personal and kind. A wonderful Christmas surprise

The coffee I ordered for my brothers for Christmas arrived very quickly and is being much appreciated by them.

Hi I love Vanilla tea but as someone who has a lot of food allergies I would like to know exactly what's in the tea. It is mystery what is the Vanilla flavouring how it's added . So while I like the tea its worrying as I have asked but it's all rather vague ..what e numbers are in it? Only 4 stars as until we get this important information on each tea product it is potentially unsafe...

Amazing taste, fresh, and makes me think of a Caribbean island and coconut trees.
Just the right mix. Love it.

Very good service.

Beautiful black tea with a distinct flavour. Truly golden 😁

We have been buying this tea from Tugboat for many years to mix with other teas we purchase from them to make our own blend.
All of the teas are of a very high quality and the service in the shop and by post is excellent.

Totally delicious. Such nice people to deal with too.

Outstanding service and coffee

We found this to be a truly satisfying cup of hot velvety indulgence. It a very smooth coffee ideally suited to one's feet up relaxing.

I ordered d a number of teas from Tugboat. The quality of the products is fantastic and come in biodegradable bags. I particularly like the vanilla and gingerbread Chai. My parcel always arrives within a couple of days accompanied by a lovely hand written note. It's always a pleasure to do business with Tugboat.

My son-in-law, who lives in Truro, bought me Blue Lady Tea as a present on my last visit. OH MY GOODNESS, when I got home to Northern Ireland and tasted the tea!!! I have never drunk such delicious, refreshing tea with lovely flavours. That's why I placed an order for a large pouch for myself and 8 pouches for various friends and family members as Christmas presents. The tea is just too delicious not to introduce others to! Plus, Christmas shopping was made so much easier. I'd bought everyone a quality product which is interesting and unusual and which they will enjoy well into the new year. A real treat, I think! Delivery from Tugboat was very prompt and their customer service is excellent, as always Thank you Tugboat!

Best decaffeinated coffee we have found!

Seasonal special always appreciated

A favourite for visitors who like fruit teas

Lovely green tea, light without bittersweet

For those times when something’s little stronger is required this is a great dark roast with no bitterness. Another favourite.

Perfect coffee for any time drinking one of our favourites

Wonderfully fruity and not too sweet. Absolutely delicious with a mug of Tugboat 23!

Love my blue lady tea very tasty & quick delivery 👍👍

Amazing tea, perfectly balanced and pleasant to drink. Would highly recommend.
Tugboat has become my go to place for teas and I can’t recommend them enough. Fantastic service all around!!

Very Nice - tastes lovely and fresh. Will definitely be buying more!

Really lovely tasting hot chocolate, the hint of cinnamon was perfect and the thick consistency was easy to achieve. Delivery was super quick and I'll definitely be ordering some more! Got a free amaretti biscuit plus a handwritten thank you note which was a nice touch too.