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Tugboat Reviews

We would love to hear from you!

Many thanks to all of our customers that have taken the time to submit a review. We really do appreciate your feedback. Also happy to say that we have published all reviews (unedited!) that have been submitted to us.

Based on 3685 reviews
96%
(3552)
2%
(82)
1%
(36)
0%
(8)
0%
(7)
B
Original Rooibos
Barbara Ellenbroek
Fantastic

A lovely drink. Since i discovered it i no longer drink anything else (apart from the flavoured ones). Even decaffeinated tea doesn't taste nice anymore

P
Rodríguez de Mendoza
Peter Neyroud
Lovely morning coffee

This is a lovely coffee first thing.

A
Darjeeling Tea
Andrew

Excellent teas, as always, and really quick delivery.

Excellent teas, as always, and really quickdelivery.

N
Cornish Gold
Norman Boyes
Great flavour

Very good flavour, and aroma, great coffee to stzrt with.

S
Masala Chai
Sylvia Masters
Masala Chai, a winner

Very nice combination of flavors in the Masala Chai, far superior to the bagged varieties.

S
Cinnamon Spice Tea
Sheldon Roberts
Nice warning brew

Nice warm brew, ideal for the end of the day

My husband considers these WONDERFUL!

Not my thing, but I bought some of these coffee creams for my husband. He thinks they are really lovely . He likes the good coffee flavour and the slight crunchiness of the dark chocolate. One very happy husband (at least as far as coffee creams are concerned)!!

M
Red Berry Infusion
Miss A C Gibson
At last, fruit teas that have a taste!

I gave up caffeine earlier this year and have been desperately searching for fruit teas that taste as good as they look. Finally got them! I absolutely love the tugboat varieties and regularly order several different types from them, I haven’t found one yet I don’t like. This red berry one is delicious! It smells, tastes and looks good and they are really good value too. Plus, buying loose leaf means you’re cutting down massively on packaging. I really do recommend Tugboat, their service is excellent and lots of lovely friends touches like handwritten notes enclosed with your order, free samples you might like to try. But for me, the main thing is actually have a fruit teas taste of the flavours you’ve chosen. Winner winner!

More chilli chocolate heaven from Tugboat

I'm so grateful that we have the chance to buy Simón Coll Spanish chocolate cars from the wonderful Cornish Tugboat shop. The Cocoa with 70% chilli & pepper is my go-to favourite - I've found nothing to beat it. The Tugboat team are great - lovely messages and always a little something extra included with your order. Delivery is fast and contents are always well-packaged. Thank you Tugboat - please don't ever stop what you are doing!

The best I've tried

I love this coffee, it's consistently excellent!

D
Italian Roast
Dave Dace
Great dark roast for coffee lovers

A small beaned dark roast coffee full of deep coffee flavour with good odour. From Italy a country that knows its coffee.

Grind finer than you think.

I must admit that at first I was a bit disappointed. I'm so used to other Tugboat coffees like Amharic, Solo, monsoon, 23 and a couple of others. Solo is our staple. We grind this on setting 6 on our machine with 16 grams and 26 seconds for. Double shot.

This really took some dialling in. But persist. When you get there, it's an incredibly good long black or Americano. Will probably buy again but for convenience, I will stick to others that don't need ground as fine.

For a pour over where you grind more course, it's perfect.

Brilliant service and the best Swiss Water decaf coffee

I have made decaf espresso on my Ninja coffee machine using a number of different beans. I can say with confidence that the Tugboat Swiss Water decaf Honduras beans makes the best tasting coffee. Whether Americano, flat white or latte the taste is better than any coffee we have tasted in a coffee shop.

We appreciate the consistency from batch to batch, whether bought in the Truro store or online. Tugboat is super fast at processing and shipping our orders. It is always a pleasure opening the box to catch the escaping coffee aroma, and see what little surprise has been added! Highly recommended.

D
Kenya Zawadi Peaberry
Derek Valenti
Another new favourite!

I really love this coffee. It has a great full flavour without bitterness. Very smooth and moreish. Makes a great latte.

Strawberries and cream

This is a lovely tea to drink with friends and relaxing. Tug Boat are very efficient sending and organising your tea. We will be ordering more tea in the near future as we always order more than one tea.

F
Blue Lady Tea
Frank Pask-Hughes
Blue Lady Tea

Possibly the nicest tea around

m
Continental Roast
michael humphreys
Flavoursome

Yes I like this one as espresso for some dash hot milk on top for others. Nice

M
Mocha Java
Miss Frances Banks
Always the best

The Mocha Java, is as brilliant as all the other coffees I have tried but I have to admit the Italian is my favourite! :)

K
Honduran
Keith Penrice
Spot on coffee

Really enjoyed this anytime of day coffee, sweet with the lemon after taste and great service from tugboat

Best decaf

The best decaf beans and available at a very reasonable price. Shipping is fast and we always appreciate the little samples and handwritten notes. A gem of a coffee company

I
French Roast
Irene Gibbons
A real tasty ciffee

A lovely smooth coffee. Not bitter. Just what I like.

N
Keemun Tea
Neil Jeffery
Deliciously light, malty black tea

Keemun, which is a Chinese black tea, has a smoky aroma. It has a light, gentle malty taste, which could be compared to unsweetened cocoa. I drink it in the evenings, often with homemade chilli chocolate brownies that I began to bake after seeing a recipe on the Tugboat website.

B
Tugboat 23
Ben Julian
Excellent service

Another excellent delivery of excellent coffee thank you.

S
Cornish Gold
Susan Roach
Great coffee, great service!

I first tasted this fruity little number at an Air B&B in Penryn and was so taken with it I took the empty packet home and ordered another packet. I place a regular order with Tugboat. Their coffee arrives promptly with chocolate coated coffee beans and a personal message which I like.
I use the coarse grind for my cafetière and it’s perfect.
Taste notes clean and fruity on the palate with a hint of chocolate on the finish. I recommend!