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Tugboat Reviews

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Many thanks to all of our customers that have taken the time to submit a review. We really do appreciate your feedback. Also happy to say that we have published all reviews (unedited!) that have been submitted to us.

Based on 3630 reviews
96%
(3498)
2%
(81)
1%
(36)
0%
(8)
0%
(7)
T
Celestial Jasmine Tea
Tamsin Coxen
Always excellent

Terrific tea and reliably excellent service from the team.

Perfect

Love this chocolate so versatile whatever you use it for it works. Love the chunkiness and the wrapper too.

P
Pai Mu Tan
Paul Jennings
My favourite morning tea

The only way to start the day

D
Italian Roast
David .F.
Best Dark Roast I've found

Best dark roast I've found. Love every sip.

S
Golden Monkey Tea
Susan Curtis
Glorious golden tea

I had a sample of this tea enclosed with an order,loved it so much ordered more. In fact waited for it to come back into sto ck and was overjoyed when it did. The tea is a lovely colour and has a refreshing taste, great for my morning cuppa!

Great bundle

As a first time buyer from tugboat I loved the Custom House bundle and great speedy service. Will buy again.

M
Nilgiri BOP Tea
Malcolm Uren
A good Breakfast Tea.

I enjoy the taste and flavour. It brews a good cuppa and is an excellent breakfast tea. It is more refined than Ceylon Pekoe, although it is from the same family. Possibly this is due to the mountainous highlands where it is grown.

J
CUOCO FLORENTINES
Jenni Farrell
DELICIOUS

but slightly too sweet...

P
Soft Amaretti
Pauline Bryson

As I’m gluten intolerant, it’s great to find something that tastes so good! Beautifully packaged and very good customer service.

m
Cornish Gold
mathis riehle
Nice!

very nice, smooth with dark chocolate & nutty notes

Absolutely delicious, fantastic customer service with a cute handwritten note and sweet treat

P
Orange Blossom Oolong
Peter Battrick
Orange Oolong and Golden Monkey

The Orange Oolong was delicious but the Golden Monkey was superb. A revelation.

D
Ceylon BOP Tea
David B
Brilliant Tea

This is a lovely tea, just like tea used to be about 50 years ago! We haven't used tea bags regularly for years and don't plan on doing so, ever. Ceylon BOP tea is not very caffeinated and not high in tannin it has a lovely taste. I can't praise it enough, just ordered some more.

N
Monsooned Malabar
Nikola Atanasov
Low acid

Lowest acid coffee on the market. Lower than robusta, not irritaning as dark roast. If you look for a good coffee and you have stomach issues, that's your coffee! Very happy with the purchase, if i only knew a earlier about it..

Perfect for large cups

I wanted an easy-clean infuser for single cups. This works perfectly and cleans amazingly well. However, it's a bit tall for smaller cups and rests on the bottom. This might affect water flow and extraction, but this works for me.

R
Tugboat Java
Russ Burrows
Best coffee

Long term customer and this is simply the best coffee we have found anywhere
We drink this coffee every morning have done for years
Thank you

P
Assam BOP Tea
Penny Osborne
Great taste

I love this tea. It’s my favourite and I can never be without it!! Robust Smokey taste great for any time of the day.

Ceylon Bop

Since our recent visit to Sri Lanka we were reminded of the glorious Tea! I am never going back to Tea bags ! It’s all about that Bop! … also really enjoy the little taster Teas, nice to try something different! Thank you Zach! Xxx

J
Masala Chai
Jeff Collins
Chai

Never tried before. Unfortunately not to our taste.

J
Soft Amaretti
Jenni Farrell
INDULGENT

Not too sweet, looking forward to exploring other flavours

Ridiculously tasty

These are my partners fave chocs, he has tried a couple of flavours which he said were very nice but the coffee ones are by far his favourite. They have a lovely coffee flavour, not too sweet not too bitter and just melt in your mouth.... The one downside though is, once you open a box they definitely don't last long (in our house anyway)
As a returning customer, I remain thrilled with the service from Tugboat, orders are sent swiftly and the lovely little handwritten notes with the receipt is such a nice touch.

J
Merchant Of Truro
John Pluck
Merchant of Truro

A full bodied, strong tea. I rate it as a stonkingly great brew. I would recommend the tea to anyone who enjoys a proper mug of tea! Starts the day with a boost and is fantastic with a slice of cake. In the afternoon. What's not to like!

Swiss water Honduras decaf beans

Another awesome and fast order from Tugboat. My wife likes 'half caf' as she calls it and these beans, mixed together with monsoon malabar beans not only makes a great tasting, smooth cup of coffee, it makes her feel better as she gets 2 coffess for only one coffee hit.
We've always supported tugboat, their products are fresh, great quality and at a good price.
Would highly recommend.

R
Monsooned Malabar
Rachel Roberts
Best all rounder

Lovely rich and smooth coffee with a slightly nutty vibe but no acidity. Great all rounder and our go to option.

i
French Roast
iain mcconnachie
French Roast

Love Tugboat's coffees, great service, great coffee. We always have a kilo of French Roast beans in the cupboard, probably our favourite of all the Tugboat coffees..